Если вы не можете найти решение своей проблемы в базе знаний, вы можете отправить тикет, выбрав соответствующий отдел.
All questions or issues regarding orders can be asked here. This can include everything from troubles with ordering to questions about a product, etc.
All Billing related issues such as Invoices, Credits, Personal Details, Account Security, etc. should be raised in this support department.
Reports for abusive/malicious websites (such as DMCA takedowns) can be made here. You can request audits, security advice, etc here.